Company profile

Strong Foundation:

Why is it that Belt Africa Safaris are better equipped to cater specifically for tailor - made tour packages?

History

Established in 2009, Belt Africa Safaris, registered and licensed under the Ministry of Tourism, first specialized in tailor-made tour packages to fit clients' needs and most of all, their budget. From this position we were early to recognize the customer satisfaction and its specific implication on safari experience for both international and domestic tourists.
Industry Experience

Belt Africa Safaris is proud to have been fulfilling successful tours with their experienced safari handlers who understand customer’s needs, for more than 6 years. We have established a very healthy relationship with most hotels & lodges in the region to ensure that our clients get a great value for their money without compromising on the quality of services.

Our Services

We would like to introduce you to the wide array of services we offer: -
• Beach Safaris & Holidays
• Wildlife Safaris
• Honeymoon packages
• Cultural & Historical Tours
• City Excursions
• Airport, City & Hotel Transfers
• Hotel and flight bookings
• Domestic Tour Packaging

Capacity

Belt Africa Safaris has contracted reputable tour companies with fleet of safari vehicles. Cars, minibuses, land cruisers, coaches or trucks will be provided depending on the route and the number of participants. English speaking drivers/guides are provided. And on additional demand, The Company employs the services of sub-contracts.

No matter how big the group is, we have the expertise and capacity to deliver.

Customers’ Satisfaction
How do Belt Africa Safaris ensure that I am completely satisfied with the services I receive?

We know that while on holiday you want to go back home with precious memories.

When you are not delighted at any point of safari, simply call us. We’ll immediately try to correct the situation, at your absolute option.

24/7 Customer service line will be provided to you upon arrival so as to communicate directly with us in case of matters arising ‘while on safari’.

Belt Team

Upon arrival at the Airport, your personal safari team member will look after your safari from start to finish, ensuring efficient service-flow in order to produce the highest quality service.

Team members continuously adhere to strict customer service controls prior to sign offs clients’ files.

Preferred Supplier Arrangements (Hotels & Lodges/Camps)

Preferred supplier arrangements is to ensure our clients are receiving the highest quality and best value services the market has to offer through service delivery, ensuring everything flows according to plan.

Safari booking

We realize your safari booking has to be on time. To guarantee your slot, a deposit of 40% is required upon booking and balance at the beginning of your safari, and our reputation is built upon that promise.

Customer Satisfaction Surveys

At Belt Africa Safaris we are constantly looking for feedback on ways to improve our tour services. We want to ensure that you are completely satisfied with our service offerings.

We are open to reviews on any booking portal that you may have booked with us. Example of the portals where we are partners include; Viator, SafariBookings.com, Your Africa Safaris, TripAdvisor and TouristLink.

PARTNERSHIP
Why do Belt Africa Safaris go to such measures to build long-term, mutually beneficial relationships with their clients?

At Belt Africa Safaris we thrive on developing long term, mutually beneficial relationships with our clients. We do not pretend to be “best at everything”. Our goal is to develop long term, mutually beneficial partnerships with companies that require our service offerings.

Understanding Your Business

We realize that every business is different and therefore has unique needs when it comes to tours and related services. Our team works closely with our clients to understand the dynamics of their business and develop the right solution to suit their needs.

THAT SOMETHING EXTRA
What are these exclusive benefits I can have simply by booking with Belt Africa Safaris?

1.) Cool Rewards

At Belt, we believe in showing our customers how much we appreciate their safaris with us.
That’s why we have created our Rewards program to say “thanks” for booking with us.

Some of our most popular rewards include:

• Gift package upon check-in your Hotel Rooms
• Bouquet of flowers for Honeymooners on Safari
• 25% discount for Nairobi City Tour (for multi-days tour package)
• 5% discount for repeat customers

2.) Benefits

• Sampling, know what your tour program looks like before you book.
• Flexibility in program changes and tour customization
• Meet & greet at the Airport
• Competitive Tour package rates